KLAS Research made public its ‘Best in KLAS 2025’ awards in approximately 150 health informatics market segments this week. Computed on the basis of end-user experiences collected from surveys and interviews, these rankings provide an examination of vendor technology performance within hospitals and health systems. Health IT products are scored out of 100, based on reviews of installed software across the healthcare sector. These authenticated reviews simplify the decision-making process during software purchases.
For an impressive 15th year in a row, Epic bagged the title of ‘Overall Health System Suite’ top rank by KLAS Research and claimed victory in 14 ‘Best in KLAS 2025’ segments. The highly prestigious ‘Overall Health System Suite’ rankings are an accolade for vendors that provide an all-encompassing suite of products catering to the key IT needs of health systems. Epic earned its exemplary ranking with above-average performance across various segments which include acute care EHR, patient accounting, ambulatory system-owned EHR, cardiology, health system-owned home care, practice management of patient portals, population health management, EHR-centric virtual healthcare, long-term care, and oncology.
KLAS recognised Athenahealth as the top contender for ‘Overall Independent Physician Practice Suite’, revealing Athenahealth’s exceptional performance across segments including ambulatory EHRs, practice management software, patient portals, EHR-linked ambulatory RCM, and HR-focused virtual care platforms. Both Epic and Athenahealth outperformed their closest rivals in the overall categories by a significant margin.
The detailed list of winners includes various categories like Acute Care EHR & Patient Accounting for Large, Midsize and Small Hospitals, Automated Dispensing Cabinets, Clinical Communications for Acute Care, Smart Pumps (EHR-Integrated and Traditional), Infection Control & Monitoring, Medication Inventory Management, Pharmacy Surveillance, Ambulatory EHR (Health System-Owned and Independent of different sizes), Ambulatory Surgery Center Solutions, Ambient Speech, Claims Management, Clinical Documentation Integrity, PACS for Large and Small systems, Image Exchange and Amazon AWS. The complete list of the 2025 Best in KLAS: Software and Services awards can be found at the official link.
Exemplifying healthcare journalism, Dave Fornell boasts 17+ years of dedicated work. Winning the prestigious Jessie H. Neal award five times, he is well recognised in journalism and has contributed to the technical content, social media management, and COVID-19 coverage. Apart from writing technical articles, covering key trends, and conducting video hospital site visits, Fornell is also actively involved with social media interactions.
Furthermore, it’s worthy to note that the American College of Radiology voiced significant concerns over new executive mandates from the White House, causing unrest among healthcare providers throughout the United States. Bridgefield Capital, established in 2015 and having invested in renowned brands such as Cirque Du Soleil, Del Monte, and Quiksilver, is predicted to close this transaction in the second half of 2025. Policymakers and healthcare leaders need to define guidelines for the implementation and timing of AI in healthcare, given the present stimulating yet precarious situation.